How the Hotel des Nordens saves time and money in peak and low season  

Germany’s Hotel des Nordens has been inviting holidaymakers to relax and explore the picturesque Baltic Sea coast since the 1960s. Located near the Danish border, the hotel is the ideal starting point to discover the nearby the harbour city of Flensborg.  

Summer peak season always used to bring challenges around absence management and staff scheduling. As former General Manager Ricco Alvarez recalled, this was because the previous workforce management was a mix of Excel and an old-fashioned time clock.  

To change this, the hotel – which is a long-standing member of the hotel operator HR Group – opted for tamigo's seamless and digital workforce management in 2010.   

According to Ronny Wilke, Administration Manager, the switch has paid off. 

In addition to effective staff scheduling, Hotel des Nordens has been able to put an even greater focus on smooth HR management. After all, an excellent guest experience stands and falls with engaged employees.  

"Our employees are significantly more motivated and satisfied. There are many reasons for this. For example, the uncomplicated absence request, the simple shift swap, the transparency of our flex accounts and all the information they now receive."  

 In addition, the hotel has a special focus on uncomplicated and transparent communication:   

 "Our communication has definitely improved,” Ronny says. “Today, we easily communicate important news and engagement initiatives such as the employee of the month on the front page. It's great to be able to reach all employees through tamigo."